A tale of two clients...
Client A planned and booked their trip in December. A trip to celebrate their 5th wedding anniversary. They wanted the first week of May because it is one of the first weeks of low season rates in the Caribbean & Mexico. So we planned an elaborate trip to the Royal Hideaway in Playa del Carmen, a delightful resort and one of the only AAA 5 Diamond Resorts in Mexico. Then the swine flu broke out. And now they must cancel. Their trip total was $5675 for the week. Cancel for Any Reason Insurance was $119/per person. One quick phone call to my office and they are only out the cost of the insurance premium.
Client B planned and booked their trip in February. A trip to celebrate the last few weeks of bachelorhood. We booked 4 rooms at the Gran Porto Real in Playa del Carmen. They denied insurance, wanting to keep the trip cost down. With 8 people, the trip cost $6312. Without travel insurance, they are only going to be refunded $2424. Insurance for their trip would have only been $89/per person. Such a loss.
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