Friday, January 8, 2010

Frozen Email Disaster

I have a number of email accounts - too many really. So there's one for work, another for this blog, a Google one for travelling and so on.

But my main home account I've had for about 20 years from is from Compuserve, now part of AOL, and its been frozen for the last two weeks. The story that the "mailbox not available due to temporary maintenance" is plausible for an hour or two, not for a day or two let alone a week.

What started off as annoying is becoming incredibly frustrating. This was made worse by there being no obvious way to get in touch to say something was wrong. In the end it was the much aligned Twitter service that got the wheels in motion. Apparently AOL's webmail development team is on the case but to date no joy.

Hence this post to anyone who is wondering why I've not replied to their messages.

Normal service will be resumed when normal service is restored.